Projects under way
Projects under way
Information technology
Information technology management
Klabin has a Cybersecurity Policy, which guides employees on the practices necessary to maintain an environment with reduced risks. All the Company’s processes and prevention initiatives are underpinned by standards, frameworks and legislation applicable to the area (IEC:62446, ISO 27001, NIST, CIS, LGPD and Brazil’s Digital Bill of Rights).
Klabin’s organizational structure includes a Cybersecurity Area, which is responsible for supporting and promoting business objectives, as well as identifying and assessing information technology and cybersecurity risks. Unifying control strategies and promoting cyber resilience are among the Company’s strategies for managing risks.
Training and prevention
Protecting the Company’s systems and information involves using appropriate technologies, implementing secure processes and raising awareness of best practices. For this reason, employee training is a vital tool in preventing threats and mitigating consequences.
In 2024, cybersecurity training was expanded to all Klabin sites, covering both employees and contractors. To strengthen this capacity building, a video on the subject was incorporated into the occupational safety training given to professionals joining the Company.
In addition to ongoing training, this topic is highlighted once a year on International Cybersecurity Day in November. On this occasion in 2024, a video featuring accessible and informal language was shown throughout the Company, reinforcing the importance of paying attention to risky situations in the virtual environment. Cybersecurity was also the subject of discussions held during special meetings of Klabin managers, coordinators and specialists.
78% of employees and 26% of contractors underwent cybersecurity training in 2024.
Efforts continue to be directed toward combating phishing — a type of attack that uses fake messages to capture data and lead victims to take harmful actions, such as clicking on malicious links, opening attachments infected with malware, or providing personal information on fake websites.
Use of artificial intelligence
Klabin has a multidisciplinary team that assesses the use of artificial intelligence tools in line with the needs of different areas, considering risks, security levels and potential productivity gains. The Company is mobilizing to build a policy use of AI tools, with a focus on promoting innovation in a safe manner.
Some instruments with built-in artificial intelligence are already being used in the field, such as in forest monitoring (AI identifies possible outbreaks of fires) and the (Harpy Eagle Project) AI identifies sounds and images of monitored fauna species.
Smart Project
Klabin has now completed Stage A of this Smart Project, which included migrating from SAP ECC to S/4Hana, cleaning up records and mapping processes. More than 400 professionals, both in-house and at partner consulting firms, were mobilized in the final stretch of the implementation work, and the system went live successfully in January 2025.
Stage B of the Smart Project includes a review of industrial, commercial and maintenance processes and the implementation of new purchasing and budgeting tools. It is due to be completed in the second half of 2025. Over the course of the year, the Company expects to reap the results of the structure that is already in operation.
Throughout 2024, Klabin progressed with initiatives aimed at making its processes and operations safer and more productive:
This initiative is implementing Kiwiplan software in Klabin’s corrugated cardboard plants to boost productivity, reduce waste, standardize processes and improve the punctuality of deliveries to customers.
Klabin’s Piracicaba II Plant (Figueira Project) has been using this software since it opened in 2024. In 2025, it is planned is to roll out this technology at the Company’s plants in Feira de Santana (BA), Goiana (PE) and Itajaí (SC).
One of the main challenges in advancing digitalization in the forestry sector is connectivity in the field and along forest roads. This year, Klabin took important steps in that direction. The entire communication network of the field modules was replaced with a new low-orbit satellite system, which improves signal performance by reducing barriers.
At the same time, a new 24-hour road control center is being implemented, along with the replacement of the entire logistics system’s onboard telemetry. This will bring a new level of monitoring and support to the entire logistics network, with improvements in traffic distribution by time and route, as well as enhanced road safety for the communities located in the regions where the Company operates.
